| Q: |
How do I make a reservation? |
| |
|
| A: |
You can book online or call us straight away on 001-416-989-6272 . |
| |
Go to Question |
| |
|
| |
|
| |
|
| Q: |
What type of vehicles do you have? |
| |
|
| A: |
Please check our vehicles page for details |
| |
Go to Question |
| |
|
| |
|
| |
|
| Q: |
Do I have to give you my personal information each time I book a reservation? |
| |
|
| A: |
You can open an account for free so that we keep your details with us and use it for your convenience. Call us to open an account. |
| |
Go to Question |
| |
|
| |
|
| |
|
| Q: |
What method of payment do you accept? |
| |
|
| A: |
We accept both cash and credit card. Extra bank processing fee is applicable for credit card payments. |
| |
Go to Question |
| |
|
| |
|
| |
|
| Q: |
When I pay my fare? |
| |
|
| A: |
You can pay cash to driver at the end the journey. All credit card payment must be paid in advance. |
| |
Go to Question |
| |
|
| |
|
| |
|
| Q: |
Do you provide service on holidays? If so, are there any additional charges? |
| |
|
| A: |
Yes, we provide service on holidays. |
| |
Go to Question |
| |
|
| |
|
| |
|
| |
|
| Q: |
Do you offer child seats? |
| |
|
| A: |
Yes. You can request if required. There additional charge of $10.00 for this service |
| |
Go to Question |
| |
|
| |
|
| |
|
| |
|
| Q: |
Do you charge for extra luggage? |
| |
|
| A: |
Please make sure you select the appropriate vehicle type to support the number of luggage. The driver could refuse or charge extra. |
| |
Go to Question |
| |
|
| |
|
| |
|
| |
|
| Q: |
Do you have a Cancellation policy? |
| |
|
| A: |
You should inform us about cancellations at least 3 hours prior to the time requested. |
| |
Go to Question |
| |
|
| |
|
| |
|
| |
|
| Q: |
What do I do if my flight is delayed or cancelled? |
| |
|
| A: |
We always check flight information to keep track. If your flight is cancelled you must call our office and inform. Driver will wait for you for a maximum of 45 minutes AFTER the flight has landed. (This policy is only for airport pick-ups) |
| |
Go to Question |
| |
|
| |
|
| |
|
| |
|
| Q: |
Do you have a Wait-Time policy? |
| |
|
| A: |
Yes, 45 minutes |
| |
Go to Question |
| |
|
| |
|
| |
|
| |
|
| Q: |
Do you charge if the destination is changed? |
| |
|
| A: |
Yes, if it’s to a different place or if stopped on the way to your destination, you could be charged $10.00 more. |
| |
Go to Question |
| |
|
| |
|
| |
|
| |
|
| Q: |
Where do I meet the driver? |
| |
|
| A: |
Simple, Proceed to the Pre-Arranged Area, Provide your name to th Commissioner and request Hummingbird Limo. For Terminal 1, Go Outside Door D. For Terminal 3, Go To Post 29. Should you have a change in flight or require assisstance please call 4169896272/18889896272. |
| |
Go to Question |
| |
|